Contact us

Email

Write to contact@glitch.ro. It is the address for every reason below — there is no separate queue to pick between.

Enterprise and larger organisations

Enterprise is not self-service and has no published price, because what it costs depends on what you need. Tell us how many photographers will use it, roughly how much storage you expect, and whether you want that storage on your own S3-compatible buckets — see bring your own storage for what that involves. If you already know which of the published plans is closest, say so; it is a useful starting point.

If one of the plans on the pricing page already fits, you do not need to contact anyone — those are self-service.

Feature requests

Requests are read. What helps most is the problem rather than the proposed solution: what you were trying to do, and what you did instead. We cannot commit to building any particular request, and we would rather say that than imply otherwise.

Help with an account you already have

Sign in at portal.photolog.cloud first — most account questions are faster to answer with the account in front of you. If you cannot sign in, email the address above and say so.

Privacy and data-protection requests

Requests about your personal data — access, correction, deletion, or withdrawing consent — are covered by the privacy policy, which states how they are handled and in what time. Send them to the same address.